Cookies Policy
Effective Date: 12 March 2026
This Cookie Policy (the "Policy") is an integral part of our Privacy Policy and Terms and Conditions. It explains how BrainsMate, operated by SOFTGRID STUDIO LLC ("Company", "we", "us", "our") uses cookies and similar tracking technologies on the website https://brainsmate.com/ (the "Site").
We encourage you to read this Policy in full to understand what types of cookies we use, the information we collect using cookies, and how that information is used.
1. What Are Cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. They are widely used to make websites work, improve their efficiency, provide analytical information to site owners, and remember your preferences. While cookies may not always directly identify you, they contribute to a more personalized online experience. Alongside cookies, we may also use similar technologies such as pixel tags and web beacons. References to "cookies" in this policy apply equally to these similar technologies unless otherwise stated.
- First party cookies are cookies set by the website you're visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.
- Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser.
2. Categories of Cookies and How We Use Them
We may use the following categories of cookies on our Site:
2.1. Essential (Strictly Necessary) Cookies
These cookies are essential for the Site to function and cannot be switched off. They are usually set in response to actions taken by you, such as logging in, filling out forms, or processing a payment.
| Cookie / Technology | Provider | Purpose | Retention |
|---|
| Consent cookie | SOFTGRID STUDIO LLC (1st party) | Stores the user's acknowledgment of this Cookie Policy. | 1 year |
| Sentry cookies | Functional Software, Inc. — Sentry (3rd party) | Monitoring platform stability and security; error tracking. | Per Sentry policy |
| Stripe cookies | Stripe, LLC (3rd party) | Fraud prevention and security of payment transactions processed via Stripe. | Per Stripe policy |
2.3. Functional Cookies
These cookies enable the Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. Functional cookies are off unless, for example, the user chooses to manage their language preferences. In this case, the preferential cookies turn on automatically to ensure the user's request.
2.4. Targeting and Advertising Cookies
These cookies may be used to track your activity and to show you advertisements that are relevant to your interests.
| Cookie / Technology | Provider | Purpose | Retention |
|---|
| UTM tag cookies (utm_source, utm_campaign, etc.) | SOFTGRID STUDIO LLC (1st party) | Storing information about the user's traffic source for campaign attribution, conversion measurement, transfer of data to analytics systems, and implementation of internal marketing logic. | 30 days |
| Meta Pixel cookies | Meta Platforms, Inc. (3rd party) | Tracking conversions, attribution of ad campaigns, ad optimisation. | Up to 90 days per Meta policy |
| Google Ads cookies | Google LLC (3rd party) | Tracking conversions, attribution of ad campaigns, ad optimisation. | Up to 90 days per Google policy |
2.5. Third-party cookies
Some cookies on our Site are set by third-party services we integrate. We do not control these technologies. Their use is governed by the privacy policies of the respective third parties. We encourage you to review the privacy and cookie policies of these third parties to understand how they process your data.
3. How Can You Manage Cookies?
You have several ways to control and manage cookies:
3.1. Browser Settings
Most web browsers accept cookies by default. However, you can still set your browser to reject some or all cookies and to alert you when a cookie is set. For specifics on adjusting your browser settings, refer to the browser's 'help', 'tool', or 'edit' sections. Here are some links to shutting off cookies on various popular browsers:
Mobile users can manage cookies through their device settings:
3.3. Removing cookies from your device
Should you wish to delete cookies that are already stored on your device, this can be done manually at any time. Keep in mind that this will not prevent you from setting new cookies on your device unless you adjust your browser settings accordingly.
4. Cookies and Data Protection
To the extent that cookies process personal data, such processing is governed by our Privacy Policy. Please read this Policy to get more details.
5. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our use of cookies. The "Effective date" at the top of this Policy will indicate when it was last revised. If you continue to use our Website after the new version of the Cookies Policy goes into effect, we assume that you agree to the changes. Where changes are material, we will notify you via the Site or by email.
